Terms and Conditions
Effective Date: 16/08/2024
Welcome to Exercise Therapies. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website and services.
1. Services
Exercise Therapies provides personalised exercise programs, including Exercise Physiology services, for the general public, NDIS participants, Work Cover clients, and aged care residents. All services are tailored to meet the specific needs of each client.
2. Appointments and Cancellations
- Booking: Appointments must be booked in advance, either online, by phone, or in person.
- Cancellation Policy: Cancellations or rescheduling of appointments must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee equal to the full cost of the scheduled session.
- Late Arrivals: If you arrive late for your appointment, the session will still end at the scheduled time, and the full session fee will apply.
3. Payment Terms
- Fees: All fees for services are clearly stated and must be paid at the time of service unless prior arrangements have been made.
- Payment Methods: We accept: credit cards, debit cards, bank transfers.
- Invoices: For NDIS participants, WorkCover clients, or other funded services, invoices will be issued and must be paid within 14 days of receipt.
4. Use of Website
- Content: The content on our website, including text, graphics, logos, and images, is the property of Exercise Therapies and is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.
- User Conduct: You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.
5. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
6. Limitation of Liability
Exercise Therapies will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services or website. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.
7. Medical Disclaimer
- Advice: The services provided by Exercise Therapies are intended to improve your health and fitness. However, they are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your healthcare provider before starting any exercise program.
- Risks: You acknowledge that there is an inherent risk of injury in any physical activity. You assume full responsibility for any risks, injuries, or damages that may occur during your participation in our programs.
8. Modifications
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at charlie@exercisetherapies.com.au.